Business analysis, product thinking, and delivery leadership in one practice.
Client-facing Business Analyst and Technology Consultant with 5+ years of experience delivering digital transformation, business intelligence, CRM implementation, workflow automation, product development, and AI-enabled solutions across EdTech, SaaS, and B2B consulting. Experienced in stakeholder management, requirements engineering, solution design, product discovery, data analytics, and cross-functional delivery.
"I trained as a comparative literature student before I became a business analyst, and I don't think that's incidental to how I work. Close reading — sitting with a text until its actual structure reveals itself instead of the structure you expected — turns out to be exactly the skill a messy stakeholder interview demands. The methodology in this chapter is really that instinct formalized."
Read Chapter 1 — Executive Profile →Consulting methodology
- 01Business Discovery & Stakeholder Workshops
- 02Requirements Engineering & Process Mapping
- 03Solution Design & Technology Evaluation
- 04Implementation Planning & Agile Delivery
- 05Measurement, Optimization & Continuous Improvement
Experience
Jul 2026 – Present
Client Operations & Technology Lead (Independent Contractor)
ProspectWise
- Lead client-facing consulting engagements across CRM implementation, GTM operations, workflow automation, and technology delivery.
- Conduct ICP research, buyer journey research, messaging architecture, and competitive positioning for AI and SaaS clients.
- Partner directly with founders to translate business goals into scalable operational and technology solutions.
Feb 2026 – Present
Founder | Product Manager | Solution Architect
YourClass
- Built an AI-enabled EdTech platform supporting student onboarding, booking, assessment, evaluation, and learning workflows.
- Designed product architecture, database models, API integrations, and AI-powered assessment workflows.
- Led product strategy, business analysis, UX design, roadmap planning, and end-to-end platform delivery.
Oct 2022 – Jan 2026
Business Analyst & Process Quality Executive
LearningMate (Straive)
- Delivered executive dashboards, revenue intelligence platforms, workforce analytics, and automation solutions.
- Led stakeholder workshops, requirements gathering, KPI design, SQL/BigQuery reporting, and executive BI initiatives.
- Developed revenue risk forecasting, utilization tracking, talent management, and operational analytics solutions with measurable business impact.
Nov 2019 – Sep 2021
Business Operations Analyst
Emosync Solutions
- Prepared BRDs, FRDs, process maps, user stories, and UAT documentation.
- Supported Agile software delivery, product operations, and cross-functional project execution.
Technology stack
Data & Query
- SQL
- BigQuery
- Azure Data Lake
- DAX
- Star Schema
Reporting & Visualization
- Power BI
- Looker Studio
- Tableau
- MS Excel
- Google Sheets
Build
- React
- TypeScript
- Supabase
- Java
- HTML/CSS
- JavaScript
Operations
- HubSpot
- Google Apps Script
- REST APIs
- Jira
- Confluence
Capabilities
- Business Analysis
- Digital Transformation
- Product Discovery
- Requirements Engineering
- Process Mapping
- Business Intelligence
- Dashboard Development
- CRM Implementation
- Workflow Automation
- Project Delivery
- Executive Reporting
- AI-enabled Solutions
Education & certifications
BA Comparative Literature
Jadavpur University
MA Psychology (Pursuing)
IGNOU
Google Business Intelligence Professional Certificate
Google
Google UX Design Professional Certificate
Google
Consulting playbook
This closing chapter compiles the reusable consulting frameworks that recur across every case study in this book: discovery, stakeholder management, requirements engineering, governance, KPI design, and change management. Together they complete the three-volume portfolio from strategy through execution.
Read Chapter 15 — Consulting Playbook →